Putting Relationships First: Motorlease’s Long-Term Commitment to Account Management

Navigating Fleet Solutions with a Personalized Touch

Spanning over 75 years, Motorlease is a testament to the strength of a family-founded legacy. Amidst industry giants, Motorlease thrives by centering its approach on unparalleled account management specifically designed for the requirements of small to mid-sized fleets. This blog outlines how our white-glove service, championed by dedicated account managers, not only differentiates us but solidifies enduring partnerships, enveloping clients into the close-knit Motorlease family.

In This Article

The Core Element of Solutions: Our Employees
Real People, Real Care: Attention to Every Detail
A Legacy of Values in Fleet Management
Realizing Success Stories
Driving Forward with Motorlease’s Account Management Excellence

The Core Element of Solutions: Our Employees

Motorlease believes in the power of strong relationships with clients and our internal team. The success of our business stems from a commitment to clients who value long-term relationships and exceptional service. However, our dedicated employees, some with us for decades, play the most crucial role in nurturing these meaningful partnerships.

Dedicated Account Managers at the Helm of White-Glove Service
Our account management team, in particular, prioritizes customer care and offers a white-glove service, which focuses on understanding customer needs. When a client calls us for assistance, they experience prompt and professional service from empowered employees — no scripts, no transfers, and no endless hold music.

Real People, Real Care: Attention to Every Detail

Account managers answer calls swiftly and take the time to thoroughly understand the requirements of each fleet. Following a detailed discovery, we offer bespoke solutions with easy-to-understand proposals and clear-cut invoices tailored to each unique fleet. It is a journey of promptness, precision, and personalized excellence.

A Legacy of Values in Fleet Management

Our account management team at Motorlease provides exceptional service because of their passion for fleet management and dedication to our business, which feels like a family. Trust and transparency, essential values for our client relationships, also define how we treat our team at Motorlease.

Realizing Success Stories

Our diverse clientele, spanning various geographies and industries, consists of fleets ranging from 15 to hundreds. Despite their differences, they share a common need for exceptional fleet management services to thrive in their respective businesses, which our account management team provides.

“We operate a fleet of higher-mileage vans throughout the Northeast and Midwest. Motorlease does a great job helping to control our costs. They provide our technicians with the flexibility to use repair facilities of their choice, which is a timesaver. Their reporting and billing is straightforward and easy to understand.”

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Because of the hands-on, bespoke service we provide, our customers experience benefits like close-end and equity leasing, maintenance accessible from anywhere, unlimited coverage for tires and brakes, no out-of-network fees, and more.

Driving Forward with Motorlease’s Account Management Excellence

With over 75 years of unmatched experience, Motorlease is the ideal partner for small to mid-sized fleets, offering unique account management expertise. Executives can confidently entrust their fleet management needs to us, recognizing that they are not merely clients but valued members of the Motorlease family. Our personalized attention, unwavering support, and legacy of account management success spanning generations make us the trusted choice, ensuring a partnership that goes beyond business transactions and fosters enduring success for our clients.