Overview

Community Residences, Inc. (CRI) is a nonprofit organization dedicated to helping people with disabilities live with dignity and independence. While they operate on a large scale, their approach centers on providing individualized care and attention. Managing a fleet of vehicles, many with highly specialized accessibility needs, requires more than just logistics. It demands a partner who understands their mission and can deliver consistently, no matter the request’s complexity.

Challenges

Finding a fleet partner who can:

• Deliver highly customized wheelchair-accessible vans.
• Manage the entire vehicle lifecycle with minimal oversight.
• Provide a consultative, not just transactional, experience.
• Reduce the operational burden for a busy director juggling multiple priorities.

Specialized Needs, Simplified

Meeting Complex Vehicle Requirements with Ease

CRI frequently requires vans equipped with handrails, unique seating configurations, and other customizations. With Motorlease, those requests are never a hurdle.

“Sometimes we ask for very specific features to help with our work and the people we care for,” says Denay Latz, Director of Operations at CRI. “Motorlease makes it work. Ordering is easy, and they handle every detail.”

A Trusted Partner That Lightens the Load

Full-Spectrum Support—From Pricing to Maintenance

Motorlease has been CRI’s fleet management partner since 1997, a long-standing relationship built on trust and consistency. Managing vehicle orders, pricing, and maintenance is no small task. For Denay, having a go-to partner she can trust means she can stay focused on the people.

“Motorlease helps streamline our workload,” she explains. “We don’t just get information—we get a consultative approach every time.”

Results

• Custom Fit: CRI receives vehicles tailored to their unique accessibility requirements.
• Time Back: Motorlease simplifies vehicle management, allowing CRI’s operations team to focus on care.
• Seamless Delivery: Vans arrive clean, prepped, and ready to go—with registration and documentation included.
• A Lasting Partnership: Since 1997, Motorlease has supported CRI with dependable, responsive, and customized service.
• People-First Experience: “It’s always friendly. They make it personal. They always want to know—how may I help?”

Conclusion

At CRI, care is at the core of everything they do. That’s why they value Motorlease—not just for what they deliver, but for the personal way they do it.

“I appreciate Motorlease and what they do for us,” says Denay. “They always come through.”

Looking for a fleet partner that understands accessibility and delivers?
Let’s talk.