Consolidation in the Fleet Industry: What it Means for Fleets
Mergers and acquisitions are routine in the business world. These changes are sometimes done out of necessity, while at other times, they are part of a larger strategic plan. Regardless of the driving force, there are often many unintended consequences that can impact an organization’s existing client base. In this article, we will explore some of the changes occurring in the fleet management industry and how they may affect your business.
Fleet Management Mergers: What Does it Mean for You?
No one likes being forced into a change. Unfortunately, for many fleets, there have been considerable shifts to endure lately. You may be aware of the recent consolidation in the fleet industry, most notably the three-way merger between some of the largest fleet management companies. It can be a scary time if you are a client of one of these organizations. How will this change impact your business? Will you still be working with the people whom you’ve crafted relationships with over the years? Will you still receive the same attention and customer service as you have in the past?
Regardless of the reassurance you may have received via a corporate announcement, the reality is that a lot will change with the formation of these mega-corporations. As we’ve seen in the past, despite best efforts, there will undoubtedly be client disruption. As the new organization begins to define its identity, many longtime clients, particularly those beneath the enterprise-size level, tend to become less of a focus. There’s pressure within the fleet conglomerate to grow rapidly. A common side effect of this hyper-growth is an increased focus on large clients and decreased service levels provided to small or mid-sized clients. For many fleets, even the slightest decrease in service can result in significant monetary ramifications.
How should small and mid-sized fleets react in the face of this new landscape? Are there companies still out there that can cater to their unique needs?
Motorlease Has Stood the Test of Time
Since our inception over 75 years ago, Motorlease has specialized in providing world-class concierge service to small and mid-sized fleets. While the mammoths of the industry are focused on providing clients the tools to do the work themselves, Motorlease takes the opposite approach. At Motorlease, we want to become your de-facto fleet manager. Our online portal is there to support you, but we prefer to take a more personal approach and directly give you the answers you need. We aim to remove the burdens of fleet administration and management entirely from your plate.
Unlike many of our competitors, we’re proud to provide this service to fleets of all sizes. Where small and mid-sized fleets are overlooked or declined service by the larger fleet management companies, these organizations have been, and will continue to be, our ideal partners. We provide every one of our customers with the personalized attention that you deserve.
If you’re worried about the state of the fleet management industry and feel that your current partner may no longer be suited to you, Motorlease may be the solution that you’re looking for. Contact us today to learn more about our services.
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