Case Study: Infiltrator

For over 20 years, Motorlease has partnered with Infiltrator, a national onsite wastewater treatment leader, supplying and maintaining its 40-vehicle fleet serving clients nationwide.

Needs

As a leader in the wastewater treatment market, Infiltrator’s fleet has a diverse set of needs to keep its drivers on the road and move the business forward. In addition, their company has grown and changed over the years, requiring a fleet management partner that can provide flexible options that support drivers spanning 25 states nationwide.

The Infiltrator team was interested in working with more than just a vendor; they were seeking a partner that would value them, learn their business, and provide exceptional service. They also desired to work with a fleet management company that would provide a custom approach when it came to meeting their diverse needs, including vehicles for a variety of applications such as sales and job site visits.

Solution

Motorlease helped Infiltrator build its fleet of 40 trucks and SUVs, providing complete maintenance, insurance, and registration services. By partnering with Motorlease, Infiltrator was able to enjoy peace of mind that all the details of driver communication and support were handled. This included helping to present and discuss vehicle options that accommodate the unique preferences of each individual driver, often providing additional research and opportunities for a comprehensive selection. This also included consideration of SUVs for their engineered services team that visits the job site but does not have a need for traditional trucks or trailers. As a result, Infiltrator was able to make the best possible decision for their fleet, knowing that no stone was left unturned.

Motorlease helped us navigate the challenges of satisfying each fleet driver. They are not just a vendor; they are a partner. We’ve never thought about looking for another fleet management company, and that’s huge.

Norma Burns, Director Human Resources, Infiltrator
As their business continues to grow and change, Infiltrator relies on Motorlease to update and fine-tune the optimal fleet management program. Motorlease provides added convenience by communicating directly with drivers and proactively proposing updated leasing and mileage terms to ensure Infiltrator is always getting the best deal. In addition, Motorlease also manages the organization’s WEX Fleet cards, saving the organization time and money.

They aren’t waiting. They are partnering with you and providing updates on what future needs might be, and that’s what you really need to make good decisions as a customer.

Norma Burns, Director Human Resources, Infiltrator

Conclusion

Motorlease has gone above and beyond by anticipating and helping to solve challenges well beyond the scope of the vehicle program. They’ve drawn on their deep experience to provide creative solutions, but most importantly, they’ve put the customer relationship first. As a result, the lasting partnership has gotten stronger over time, allowing Motorlease to learn the intricacies of Infiltrator’s business and fleet management needs.

Motorlease takes the time to learn your business and to partner with you to provide solutions unique to your specific industry. They’ve been around for a long time and are excellent at what they do.

Norma Burns, Director Human Resources, Infiltrator
We have over 75 years of experience providing exceptional customer care.
We have 75+ years experience caring for our customers, employees, and the community.